Town of Newfane, NY Water Department

NEED HELP PAY YOUR WATER BILLS?
The Low Income Household Water Assistance Program (LIHWAP) helps low-income households pay the cost of water and sewer services. The program can assist households who have past due bills (arrears) for water and/or sewer services.
For more information and to see if you qualify CLICK HERE

Jon Miller
Water/Sewer Superintendent
6176 McKee St.
Newfane, NY 14108

email
716-778-8587
AFTER HOURS, EMERGENCIES ONLY: 716-432-0359


Pay Bills

- $ Pay Water Bill Online -
Automatic Payment Option


Dropbox and In Person Payments

A payment drop box is located on the north side of the Town Hall to the right of the door for convenience in paying your bill. The box is checked daily for payments. 

Accepted forms of payment include cash and check. Returned Check Fee is $20.00. Should you wish to mail your payment you may send it to the Town Hall at 2737 Main Street, Newfane, NY 14108.

PAY ONLINE

You may pay your water bill online - CLICK HERE
Please note a 2.95% service fee applies for balances over $85.01

A flat $2.50 fee for any balances under $85.01

SEWER RATES

Sewer for the Town of Newfane is a one-unit flat rate charge of $65.84 per single-family home for each four-month billing period.

TAP FEES
A ¾” through 2” water tap is $500.00 + materials. Additional materials will be billed after the service is installed.

A sewer tap is $1,000.00. An additional sewer fee which is subject to change will be charged if a push is required.

BILLING
The Town of Newfane bills three times a year (or every four months). You are given 21 days to pay your bill.

Bills are mailed every January, May, and September. Please be advised we cannot be held responsible if you do not receive your bill for whatever reason.

Water Rates effective 1/1/23

0-8,000 gallons $22.00 (minimum charge)
All over $2.25 per 1,000 gallons

Sewer is $65.84 per sewer unit based on a single-family home.

Irrigation:
All water usage is $1.75 per 1,000 gallons plus a meter fee.

¾” – 1”: $ 20-meter fee
1 ½” – 3”: $ 50-meter fee

TAX REMOVAL DATES
Once per year, all unpaid balances are removed from the following year’s County tax bill. At that time a 10% tax removal fee will be added to your outstanding balance.

Beginning August 1, 2023, an additional $100 administrative fee will be applied to balances that are sent to taxes.

All unpaid balances are removed on August 1.

LONG TERM VACANCY

Request to Discontinue Water and Sewer Billing and Service

Any property that will be vacant for at least one year, and is not on the market for sale, can have water and sewer charges temporarily discontinued. Before billing ceases, a form must be signed and notarized, the meter must be removed from the property and the water must be turned off at the curb box by Town of Newfane Water Department personnel. The minimum charge for water and/or sewer will continue for one month from the date the meter was removed. Service can be reinstated at any time with a request in writing from the property owner. Billing then starts as of the date the meter was installed.

WATER/SEWER MAINTENANCE
Town Ordinance requires a dual check valve (backflow preventer) and a potable expansion tank to be installed and inspected prior to sale. A final reading must be taken before closing. These are the seller’s responsibility.

SEWER INSPECTIONS
New York State Department of Environmental Conservation requires the Town of Newfane Sewer Department to inspect all sewer connections once every five years. This is an ongoing procedure that began in 2003. The purpose of these inspections is to determine whether groundwater is infiltrating our sanitary sewer system by illegal sump pump connections, downspouts connected to the sanitary sewer, vent pipes cut off at grade allowing surface water to drain into the sanitary sewer, or any other means that allow groundwater to be infiltrated into the sanitary sewer. All groundwater that enters our sanitary sewer system gets treated as wastewater which is an enormous expense to you, our sewer customers.

Please be sure the Town of Newfane’s Water and Sewer Department has your phone number on file. This makes the scheduling process for sewer inspections and meter installation much easier and enables us to call you if we suspect there may be a problem due to your water usage.

SEWER TRAP VENT PIPES
All sewer vent pipes and cleanout pipes shall be kept at a minimum height of 12” above grade. This is to comply with NYSDEC regulations to avoid groundwater infiltration into the Town Sewer System.

FORMS
2018 Annual Drinking Water Quality Report
2019 Annual Drinking Water Quality Report
2020 Annual Drinking Water Quality Report
2021 Annual Drinking Water Quality Report
2022 Annual Drinking Water Quality Report
2023 Annual Drinking Water Quality Report


TOWN OF NEWFANE WATER/SEWER BILLING OFFICES

Lori Daniels, Clerk - email
& Cailynn Feeley, Clerk - email

2737 Main Street,
Newfane, NY 14108

OFFICE HOURS
Monday-Friday 8:30 AM - 4:30 PM
P: 716.778.8132 ext 6

Contact Us

Our Town Hall

We're fully staffed with professionals that care about residents, businesses, and visitors. We invite you to come to visit us in person at the Town Hall. 

Hours:  Monday - Friday - 8:30 am until 4:30 pm.

Phone

716.778.8531

Town Hall

2737 Main Street Newfane, NY 14108

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- All Rights Reserved

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